Traveler Guidelines

Travelers play an important role in helping deliver parcels safely and responsibly. By accepting a parcel request on Book My Parcel, you agree to follow these guidelines.

1. Eligibility

  • Travelers must be 18 years or older.
  • You must provide accurate personal and contact information.
  • Only accept parcel requests that align with your travel route and schedule.

2. Parcel Acceptance

  • Review parcel details carefully before accepting.
  • Accept parcels only if you are comfortable carrying them.
  • Do not accept prohibited or illegal items, including hazardous materials, weapons, drugs, or restricted goods.

3. Parcel Handling

  • Handle parcels with care and responsibility.
  • Do not open, tamper with, or alter the parcel under any circumstances.
  • Ensure the parcel remains safe and intact during transit.

4. Pickup & Delivery

  • Verify pickup and drop details before collecting the parcel.
  • Coordinate clearly with the sender and receiver regarding timing and location.
  • Deliver the parcel only to the intended recipient or authorized third person, as specified by the sender.

5. Third-Party Handover

  • If your journey involves public transport or a third-party handover:
  • Share only necessary delivery-related information.
  • Ensure the parcel is handed over responsibly and securely.
  • Any third-party involvement should be limited strictly to delivery purposes.

6. Communication

  • Maintain clear, respectful, and timely communication with users.
  • Use the platform's communication features wherever possible.
  • Inform the sender immediately of any delays or issues.

7. Safety & Compliance

  • Follow all local laws and transport regulations.
  • You are solely responsible for compliance during transit.
  • Book My Parcel is not liable for violations caused by traveler actions.

8. Independence & Responsibility

  • Travelers are independent individuals, not employees or agents of Book My Parcel.
  • You are responsible for your actions, conduct, and delivery commitments.

9. Cancellation & Issues

  • Avoid cancellations after accepting a parcel unless unavoidable.
  • In case of emergencies, delays, or parcel damage, notify the user and platform support immediately.

10. Trust & Conduct

  • Act honestly and professionally at all times.
  • Any misuse of the platform, misconduct, or violation of guidelines may result in account suspension or removal.